Help Center
Help Center
How to redeem referral
Invite your friends to stay with Rukita and earn exciting rewards for both of you! ✨
How the Referral Works
- Share your referral code
Copy and share your referral code with friends who have never stayed at Rukita. - Your friend gets Rp100,000
Make sure your friend enters your referral code when making a booking. They'll immediately receive a Rp100,000 discount on their booking. - You get Rp250,000
Once your friend successfully checks in, you'll receive a referral reward that can be redeemed as a rental discount or voucher worth up to Rp250,000.
Terms & Conditions
- For Referrers
- Referrers are eligible to claim a reward after the referred friend successfully books using the referral code provided and completes check-in at a Rukita or RuPartner unit.
- For Rukita tenants: the reward is a Rp250,000 rental discount (Rukita units) or Rp200,000 discount (RuPartner units).
- For non-Rukita tenants: the reward is OVO balance credited to the registered phone number Rp200,000 (Rukita units) or Rp150,000 (RuPartner units). Please ensure the registered number in the Rukita app has a valid OVO account.
- Vouchers or rental discounts can be claimed via the Rukita App & Web.
- Referral claims submitted before the 15th of the month will receive the reward within the same month (between the 23rd–31st).
- Claims submitted on or after the 15th will receive the reward between the 23rd–31st of the following month.
- The referral program applies only to new bookings and is not valid for customers who have previously stayed at a Rukita or RuPartner unit.
- The referral reward will be void if the referred friend cancels the booking or fails to check in, whether due to the tenant's or Rukita's fault.
- Rewards that are not claimed within 6 months will be automatically forfeited by Rukita.
- Rukita reserves the right to amend the Terms & Conditions or terminate the referral program without prior notice.
- If there are any signs of fraudulent activity or rule violations, Rukita reserves the right to cancel the reward for the related account.
- Referrers who are also registered as Rukita Affiliates under the Affiliate Program are not eligible to receive incentives from the Referral Program.
- One individual can only receive double incentives from one program at a time.
- For Referred Friends
- New tenants (referred friends) are eligible for a Rp100,000 discount on their first booking using a referral code during the booking process.
- The referral code must be used to receive the referral code reward.
- If the referred friend cancels the booking or fails to check in, the reward will be automatically voided.
You can submit your referral reward claim form through the following link:
🔗 Rukita Referral Claim Form
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