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Exceeded laundry quota

If your laundry usage exceeds the available quota, additional charges will be recorded and added to your next month's bill.

Billing details:

  • Excess laundry (per kilo) will incur an additional charge of Rp10,000 per kilo.
  • Additional individual laundry items will be automatically included in the next month's bill without a separate payment.

You can monitor your remaining and used laundry quota in the Rukita app:

  1. Go to the "My Home" tab and select your booking.
  2. Open the "Laundry" menu.
  3. Select the laundry period you want to view.
  4. Check the usage details, including:
    • Total quota
    • Used quota
    • Remaining quota

Make sure to check your laundry quota regularly to keep your usage on track and avoid extra charges.

Check your laundry quota regularly to avoid extra charges. If you experience issues viewing or updating your quota, contact Rukita Tenant Service for assistance.

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