Help Center
Help Center
Room is untidy / dirty
You can request a room cleaning through the Rukita app by following these steps:
- Go to the "My Home" tab and select your booking.
- In the "Manage Home" section, tap "Services and Support."
- Select "+ Service."
- Choose "Housing Assistance" → "Check-in Support."
- Select the subcategory "Room Not Tidy and Clean."
- Fill in the details and add photos, then Submit.
If you experience issues submitting a room cleaning request through the app, you can continue your request by contacting Rukita Tenant Service.
Is this helpful?
Still need help?