Help Center
Help Center
There is damage inside the room
You can request a room repair through the Rukita app by following these steps:
- Go to the "My Home" tab and select your booking.
- In the "Manage Home" section, tap "Services and Help."
- Select "+ Service."
- Choose "Housing Assistance" → "Check-in Support."
- Select the subcategory "There Is Damage."
- Fill in the details and add photos, then Submit.
If you experience issues submitting a room repair request through the app, you can continue your request by contacting Rukita Tenant Service.
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