INTRODUCTION

The following Privacy Policy explains how Rukita and/or its affiliated companies ("RUKITA") obtain, collect, store, control, use, process, analyze, improve, update, display, announce, transfer, disclose, and protect your Personal Data ("Processing Personal Data" or "Personal Data Processing"). This Privacy Policy applies to all users of the mobile application (mobile app), features, services, and products (collectively referred to as "Application"), unless governed by a separate Privacy Policy.

Please read this Privacy Policy thoroughly to ensure that you understand RUKITA's data protection provisions.

Acknowledgment and Consent

By agreeing to the Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and agree to all its terms. In particular, you agree and consent to RUKITA processing your personal data in accordance with this Privacy Policy.

If you provide personal data to RUKITA relating to other individuals (such as personal data relating to your spouse, family members, friends, or other parties), you represent and warrant that you have obtained consent from such individuals, and hereby consent on their behalf, to the processing of their personal data by RUKITA. RUKITA may request proof of such consent from you at any time.

You may withdraw your consent for any or all Personal Data Processing at any time by providing RUKITA with reasonable written notice. You may also withdraw consent for RUKITA to send certain communications through the "opt-out" facility, the "unsubscribe" option available in the messages RUKITA sends, or using the options available on each communication medium RUKITA uses to contact you. You must understand and acknowledge that after such withdrawal of consent, you may no longer be able to use the Application or services. Withdrawal of your consent may result in the termination of services, deletion of your account, or termination of your contractual relationship with RUKITA, with all rights and obligations arising therefrom being fully met. Upon receiving your withdrawal of consent, RUKITA may (but is not obligated to) inform you of the possible consequences of such withdrawal so that you can decide whether you still wish to withdraw your consent.

COLLECTION OF PERSONAL DATA

1. Types of Personal Data Collected

"Personal Data" means data that identifies or can be used to identify, contact, or locate a person or device associated with such data. Personal Data includes, but is not limited to, name, address, date of birth, occupation, phone number, email address, bank account and credit card details, gender, identification (including passport or national identity documents) or other government-issued identifiers, vehicle data, photos, citizenship, user and non-user phone numbers in your mobile phone contact list, health data, financial data, biometric data (including but not limited to fingerprint recognition and facial recognition), and other data classified as Personal Data under Applicable Laws. Additionally, other data, including personal profiles, and/or unique identifiers, associated or combined with Personal Data, are also considered Personal Data.

The types of Personal Data collected depend on the circumstances of collection and the nature of the services requested or transactions conducted.

To the extent permitted by applicable laws, RUKITA may process, collect, use, store, and transfer different types of Personal Data, consisting of general and specific/sensitive Personal Data, about you categorized as follows:

a. Identity Data includes name, username, identity card, taxpayer identification number, user identity or other identifiers, title, date of birth, gender, place of birth, occupation, nationality, photo, and/or biometric data.

b. Contact Data includes billing address(es), shipping address(es) and their labels, email address(es), phone numbers, and contact list.

c. Technical Data includes details about your use of the RUKITA Application such as user ID generated by the Application, internet protocol (IP) address, data such as web pages viewed before or after, duration of each visit/session, internet device or media access control address, advertising ID, and other device information including information about the manufacturer, model, and operating system of the device you use to access the Application, and crash logs.

d. Device Data includes device data, such as the type of device you use to access the Application, including hardware model, operating system and version, software, IMEI number, file names and versions, language preferences, unique device identifiers, advertising identifiers, serial numbers, device motion information, and/or mobile network information.

e. Log Data includes server logs that receive data such as device IP address, access date and time, Application features or pages viewed, Application processes and other system activities, browser type, and/or third-party sites or services used before interacting with the Application.

f. Location Data includes your real-time geographic location data.
RUKITA may create, use, license, or disclose Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data but is not considered Personal Data as this data will not directly or indirectly reveal your identity because RUKITA will ensure: (i) that all identifiers have been removed in such a way that the data, alone or together with other available data, cannot be associated or linked with or cannot identify anyone, and (ii) such data is then combined with similar data so that the original data forms part of a larger data set.

2. If You Provide Incomplete and Incorrect Personal Data

When it is necessary to collect Personal Data by law, or under the terms of an agreement RUKITA has with you, and you choose not to provide such Personal Data or provide incomplete and incorrect Personal Data when requested, RUKITA may not be able to provide services and fulfill the agreement it has or is in the process of agreeing with you.

3. How Your Personal Data is Collected

Personal Data collected may be provided by you directly or by third parties (e.g., when you register or use the Application, or otherwise when you provide Personal Data to RUKITA). RUKITA may collect data in various forms and for various purposes (including purposes permitted under Applicable Laws).

a. Data collected from you or your mobile device directly

You may provide Identity, Contact, Eligibility, Profile, Financial, and Payment Data, including in situations where such data is requested by RUKITA or required by applicable laws, when interacting with RUKITA directly or corresponding with RUKITA via mail, email, or otherwise. This includes Personal Data you provide when you:

register and create an account using the Application;
use the Application, including if you register as a Service Provider or use services as a User;
provide feedback or contact RUKITA.

b. Data collected each time you use the Application

You may provide Technical and Location Data each time you use and/or visit the Application. Each time you access the Application through your Mobile Device, RUKITA will track and collect your real-time geographic location data. In some situations, you will be asked to enable the Global Positioning System (GPS) on your mobile device to provide a better experience using the Application (e.g., to provide you with data on how close a Service Provider is to you). You can always choose to temporarily disable geographic location tracking on your Mobile Device. However, this may affect the available functions of the Application.

Additionally, each time you use and/or visit the Application, certain information may also be automatically collected using cookies. Cookies are small application files stored on your computer or mobile device. RUKITA uses cookies to track user activity to improve the user interface and user experience. Most Mobile Devices and internet browsers support the use of cookies; however, you can adjust the settings on your Mobile Device or internet browser to reject certain types of cookies or specific cookies. Your Mobile Device and/or browser also allow you to delete any cookies previously stored at any time. However, this may affect the available functions of the Application.

RUKITA may also use features provided by third parties to improve services and content, including but not limited to assessment, customization, and presentation of offers to each User based on interests or visit history. If Users do not want offers to be displayed based on such customization, Users can set it through the browser.

Service and support can be accessed through the Rukita App